Self-Check-In - How it works!
Find out here how to complete the self-check-in process in four simple and convenient steps and then receive your key. Your advantages: Arrive at any time, don't have to memorise a numerical code and don't have to stand at a key safe in bad weather to take your room card.
1. Receive booking confirmation
2. Perform check-in
3. Gain access
4. Open the doors
1. Booking Confirmation
As direct booking with us you will receive a booking confirmation by e-mail shortly after your booking. Bookers via external sites (Booking, Expedia, etc.) receive their booking confirmations as an SMS.
2. Check-In
As soon as you have received the booking confirmation you can do the check-in at any time.
3. Access
On the day of arrival, all guests receive their room key as a link via SMS on their mobile phone. Latest at 03:00 pm. If there are two of you staying in the room, simply forward this SMS so that you both have access rights. If you have problems with your mobile phone, a back-up system is available on site. Don't worry: we won't leave anyone out in the rain.
4. Room Key
Under the menu item ‘Your keys’ you will find all the doors relevant to you in our guest service system. To open a door, swipe the arrow from left to right. You will be shown that the door opens. This applies to all doors and, for security reasons, is only possible if you are in the surrounding area..
Our Rooms
Auszeit Hotel Hamburg - your home away from home. A place to relax. Modern ambience paired with a generous portion of passion & personality. Get to know our 29 cosy rooms.
Our Breakfast
Start the day well rested with our regional breakfast offer, most of which is served in organic quality. Prefer vegan, gluten-free or lactose-free? We always have a selection to choose from. Just the way you like it.