In the following, we inform you about the collection of personal data when using our website and contacting us via a contact form, by e-mail or by telephone. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behaviour.
I. Name and contact details of the person responsible and the data protection officer
The responsible party in accordance with Art. 4 (7) of the EU General Data Protection Regulation (DSGVO) is Auszeit Garni Hotel Hamburg, owner Oliver Wagner, Bauernweide 11, 21449 Hamburg, Germany, telephone +49 40-70 20 4-0; fax +49 40-7 01 23 68, e-mail address email@example.com, see our imprint. [You can reach our data protection officer at [Datenschutz@example.com] or our postal address with the addition "the data protection officer"].
II. Information on the collection and transfer of personal data
When you contact us by e-mail, via a contact form or by telephone, the data you provide (your e-mail address, name and telephone number, if applicable) will be stored by us in order to answer your questions. We delete the data accruing in this context after the storage is no longer necessary or restrict the processing if there are legal obligations to retain the data.
If we use commissioned service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail about the respective processes below. In doing so, we will also state the defined criteria for the storage period. 3.
Your personal data will not be transferred to third parties for purposes other than those listed below. We will only pass on your personal data to third parties if you have given your express consent to do so in accordance with Art. 6 Para. 1 lit. a) DSGVO, if the transfer is necessary for the assertion, exercise or defence of legal claims in accordance with Art. 6 Para. 1 lit. f) DSGVO and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data, in the event that the transfer is necessary in accordance with Art. 6 para. 1 lit. c) DSGVO as well as this is legally permissible and necessary for the processing of contractual relationships with you according to Art. 6 para. 1 lit. b) DSGVO. There is no intention to transfer your data to a recipient in a third country (not a member state of the EU / EEA) or an international organisation.
III. collection of personal data on our website
1. visiting our website
1.1 When you use our website for information purposes only, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect data that is technically necessary for us to display our website to you and to ensure its stability and security. The data is also stored in the log files of our system. This data is not stored together with other personal data of the user. This data includes the IP address, time stamp of the request with date, time and time zone, URL path called up, HTTP status code, amount of data transferred, website from which the request came (referrer) and the user agent. The latter includes information on browser name and version, operating system and preferred language.
1.2 The legal basis for the temporary storage of the data and the log files is Art. 6 para. 1 lit. f) DSGVO.
1.3 The temporary storage of the IP address by the system is necessary to enable delivery of the website to your browser. For this purpose, your IP address must remain stored for the duration of the session. The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimise the website and to ensure the security of our information technology systems. These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 lit. f) DSGVO. An evaluation of the data for marketing purposes does not take place in this context.
1.4 The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. Log files are deleted within [...] days after the website is called up.
1.5 The collection of data when visiting the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on your part.
2.1 When you use our website, cookies are stored on your computer system. Cookies are text files that are stored in the Internet browser or by the Internet browser on your computer system. If you call up a website, a cookie may be stored on your operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
2.2 This website uses the following types of cookies, the scope and functionality of which are explained below:
Transient cookies (temporary use)
Persistent cookies (temporary use)
Third-party cookies (from third-party providers according to separate information).
2.4 Persistent cookies are used exclusively in connection with the web analytics services we use and are only used for as long as the purpose requires; they have a maximum life of two years. You can delete the cookies in the security settings of your browser at any time. In this case, the functions and user-friendliness of the offer could be restricted. The legal basis for the processing of personal data using persistent cookies is Art. 6 para. 1 lit. f) DSGVO. Analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus continuously optimise our offer. These purposes also constitute our legitimate interest in processing the personal data in accordance with Art. 6 (1) f) DSGVO.
THE HOTELS NETWORK
3 Further functions and offers of our website
3.1 In addition to the purely informational use of our website, we offer various services that you can use if you are interested. For this purpose, you will usually have to provide further personal data which we use to provide the respective service and for which the aforementioned data processing principles apply.
3.2 In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly monitored.
3.3 Furthermore, we may pass on your personal data to third parties if we offer participation in promotions, competitions, conclusion of contracts or similar services together with partners. You will receive more detailed information on this when you provide your personal data or below in the description of the offer.
3.4 If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you about the consequences of this in the description of the offer.
4 Use of contact forms
4.2 The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form, this is the case when the respective conversation with you has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified.
5 Booking via our website
5.1 If you wish to make a booking via our website, it is necessary for the conclusion of the contract that you provide your personal data, which we require for the processing of your booking. Mandatory data required for the processing of contracts are marked separately, other data are voluntary. The legal basis for the processing of this personal data is Art. 6 para. 1 p. 1 lit. b) DSGVO.
5.2 You can voluntarily create a customer account, which allows us to save your data for future bookings. When you create an account under [...], the data you provide will be stored revocably. The deletion of your customer account is possible at any time and can be initiated by sending a message to the contact details above. The legal basis for the processing of this personal data is Art. 6 para. 1 p. 1 lit. b) DSGVO.
5.3 Your address, payment and order data will be stored for the duration of the tax and commercial law retention obligations of ten years after completion of the contract and then deleted, unless you have consented to storage beyond this or the further processing of the data is necessary for the assertion, exercise or defence of legal claims. The legal basis for the processing of personal data for the purpose of fulfilling the legal archiving and retention obligations is Art. 6 para. 1 p. 1 lit. c) DSGVO.
5.4 We process the data you provide to process your booking. Depending on which payment service provider you select in the order process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies. We are entitled to pass on this personal data in accordance with Art. 6 para. 1 p. 1 lit. b) DSGVO. Our service providers may only process or use your data for the purpose for which they were transmitted to them, if necessary. The data is accessible to you at all times. Insofar as data is passed on to external service providers, we have taken technical and organisational measures to ensure that the data protection regulations are observed.
5.5 You are not obliged to provide the aforementioned personal data. The data provided is necessary for the conclusion of a contract. Without the provision of the data, it may not be possible to communicate, conclude or process a contract.
6 Use of Google Analytics
6.1 This website uses Google Analytics, a web analytics service provided by Google, Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymisation is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
6.2 The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
6.4 This website uses Google Analytics with the extension "_anonymizeIp()". This means that IP addresses are processed in a shortened form, thus excluding the possibility of personal references. If the data collected about you is personally identifiable, this is immediately excluded and the personal data is deleted immediately.
6.5 We use Google Analytics to analyse and regularly improve the use of our website. The statistics obtained enable us to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 lit. f) DSGVO.
6.6 Information from the third-party provider: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001, User conditions: www.google.com/analytics/terms/de.html, Overview of data protection: www.google.com/intl/de/analytics/learn/privacy.html and the data protection declaration: http://www.google.de/intl/de/policies/privacy.
7 Integration of Google Web Fonts
7.1 Our website uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to Google's servers. This informs Google that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO. If your browser does not support web fonts, a standard font from your computer will be used.
8 Data security
8.1 We use the widespread SSL procedure (Secure Socket Layer) in connection with the highest encryption level supported by your browser when visiting the website. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can see whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.
8.2 We also use appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.
9. collection of personal data when contacting us by e-mail, by post and by telephone
9.2 You are not obliged to provide the aforementioned personal data. The data provided may be necessary for the conclusion of a contract. Without the provision of the data, communication, the conclusion of a contract or the performance of a contract may not be possible.
9.3 A transfer of the data relevant in the respective individual case takes place on the basis of the legal provisions or a contractual agreement to public bodies in the case of overriding legal provisions, to external service providers or other contractors and to other external bodies, insofar as you have given your consent or a transfer is permissible for predominant interest. There is no intention to transfer your data to a recipient in a third country (not a member state of the EU / EEA) or an international organisation.
9.4 The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data provided, this is the case when the respective conversation with you has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified. Insofar as the data provided is subject to retention obligations under tax and commercial law, it will be stored for the duration of the retention obligations of ten years and then deleted, unless you have consented to storage beyond this or the further processing of the data is necessary for the assertion, exercise or defence of legal claims. The legal basis for the processing of personal data for the purpose of fulfilling the legal archiving and retention obligations is Art. 6 para. 1 p. 1 lit. c) DSGVO.
V. Objection to or revocation of the processing of your data
1. if you have given your consent to the processing of your data, you may revoke this consent at any time. Such revocation will affect the permissibility of the processing of your personal data after you have expressed it to us.
2. insofar as we base the processing of your personal data on the balance of interests, you may object to the processing. This is the case if the processing is not necessary, in particular, for the performance of a contract with you, which is shown by us in each case in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will review the situation and either discontinue or adjust the data processing or show you our compelling legitimate grounds on the basis of which we will continue the processing. 3.
You can, of course, object to the processing of your personal data for advertising and data analysis purposes at any time. You can inform us of your advertising objection using the following contact details: Auszeit Garni Hotel Hamburg, owner Oliver Wagner, Bauernweide 11, 21449 Hamburg, telephone +49 40-70 20 4-0; fax +49 40-7 01 23 68, e-mail address firstname.lastname@example.org.
VI. your rights
You have the right to request information about your personal data processed by us in accordance with Art. 15 DSGVO. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information about its details.
In accordance with Art. 16 DSGVO, you may request the correction of incorrect or incomplete personal data stored by us without delay. You have the right to request the deletion of your personal data stored by us in accordance with Article 17 of the GDPR, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims. 3.
In accordance with Article 18 of the GDPR, you have the right to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer require the data, but you need it for the assertion, exercise or defence of legal claims or you have objected to the processing in accordance with Article 21 of the GDPR.
In accordance with Article 20 of the GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller.
In accordance with Art. 7 (3) DSGVO, you have the right to revoke your consent at any time. This means that we may no longer process the data based on this consent in the future. 6.
You also have the right under Article 77 DSGVO to complain to a competent supervisory authority about the processing of your personal data by us.
VII Up-to-dateness and amendment of this data protection declaration
1 This data protection declaration is currently valid and was updated in May 2018.
Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection declaration. You can access and print out the current data protection declaration at any time on the website at [...].