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Covid 19 (Corona)

Protective measures


2G plus Rules

vaccinated, recovered and tested (Status: 01/10/2022)

  • What do I need to arrive?

    What do I need to arrive?

    • You and your accompanying person need a proof of complete vaccination or recovery in digital or paper form.
    • You and your accompanying person also need a current test (PCR not older than 48 STD. or antigen rapid test not older than 24 STD.). The testing requirement does not apply to persons who have already been boostered.
    • Fully vaccinated: the second vaccination, with a vaccine approved by the European Union, against COVID-19 must be at least 14 days ago.
    • Fully recovered: This applies to corona infection at least 28 days and no more than six months ago.
    • Children under 16 years of age do not require proof.
  • How do you submit your Corona proof to us?

    How do you submit your Corona proof to us?

    • It's very simple! You will be sent a link to the online check-in link before your arrival. In the course of the check in process you have the possibility to provide us with the documents for each person for inspection in a data protection compliant manner.
    • Prior to the Check In process, you will need to photograph the paper receipt in order to upload it as a file. If you have a digital vaccination record, we recommend that you take a screenshot (screen shot) before the process and save it.
    • Afterwards we will check if everything fits and nothing will stand in the way of your time out in Hamburg.

     

     

  • Do I need another test during the stay?

    Do I need another test during the stay?

    • Yes, you and your companion will need another test detection after 24 STD (rapid antigen test) or 48 STD (PCR test) if you wish to avail of our breakfast.
    • Yes, you and your companion will need another test proof after 72 STD if you do not want to avail our breakfast.
    • No, if you are already boosted.
  • Where and how can I get tested?

    Where and how can I get tested?

    The test center is located 100 m away from our hotel and is open from Monday to Sunday in the time window from 8am to 8pm.

    • Here you can make an appointment for the free antigen rapid test test.
    • Here you can make an appointment for the free PCR test.

     

  • Do I still have to wear a mask in the hotel?

    Do I still have to wear a mask in the hotel?

    Yes, please wear either a medical or FFP 2 mouth/nose protection in all public areas of our hotel. We are thus following the recommendations of the Hamburg Senate for the implementation of the 2G + rules.

  • Cancellation & Fees

    Cancellation & Fees

    • If you are unable to provide a valid 2G + proof on the day of arrival, we will be forced to cancel your booking. This will incur the regular cancellation fees agreed upon at the time of your booking.
    • If you have to leave or cancel due to a positive test, the regular cancellation fees agreed upon at the time of your booking will apply.

The health and safety of you and our team is naturally close to our hearts.

The current situation naturally requires that we have revised and strengthened our previous strict cleanliness and hygiene regulations. If we all pull together, then we can do it easily and without losing the fun of work and travel!

More info about our Corona prevention

  • Safety minimum distance 1.5 M

    Safety minimum distance 1.5 M

    Our employees are trained to keep a minimum distance of 1.5 m from you. So if we should "get out of your way" from time to time, this is solely for your and our safety. We have deliberately refrained from making corresponding markings in our lobby. We are convinced that if we all treat each other considerately, it will work without.

  • Wearing a mouth-nose protection

    Wearing a mouth-nose protection

    We have installed a glass pane guard directly at the front office to provide spit protection. As soon as our colleagues leave this area and can no longer maintain the minimum distance of 1.5 m from the next person, they wear mouth/nose protection. You are also required to wear a mask of type FFP2, N95 or KN95 in all public areas.

  • Are there discounts for corporate customers?

    Are there discounts for corporate customers?

    Yes, for corporate customers we offer a personalized booking code. You will get a 5% discount on our current daily price.
    More information about special conditions can be found here:

    Business-Discount

  • Disinfectant dispenser

    Disinfectant dispenser

    In the entrance area of the breakfast room and at the reception you will find a disinfectant dispenser each, with which you can disinfect your hands

     

  • Cleaning & disinfection of the rooms

    Cleaning & disinfection of the rooms

    Our good spirits in housekeeping all wear mouth and nose protection. "Stay green & clean" is the motto in our house. True to this motto, your rooms are not cleaned in between. Only the bed will be made by our ladies and, if you put your towels on the floor, they will be changed. If you do not want our housekeeping to enter your room, please hang the DO NOT DISTURB BOLT on the room door. At each room change, rooms are thoroughly cleaned and all surfaces are disinfected.

  • Current staffing hours of the reception

    Current staffing hours of the reception

    Our front office is currently staffed Monday-Friday from 7:00 am to 6:00 pm and on weekends and holidays, from 8:00 am to 3:00 pm. If you arrive after 6:00 pm / 3:00 pm please use the ONLINE-CHECK-IN. You will receive an e-mail from us on the day of arrival. After you have checked in, you will receive a code by e-mail, with which you will get your key from the key safe at the entrance. The key is for both the hotel entrance and your room.

  • Contactless payment on site or already before arrival

    Contactless payment on site or already before arrival

    You have the possibility to pay contactless with your credit or debit card. You are also welcome to pay directly after completing your reservation via PayPal or instant bank transfer.

    We would be pleased if the payments of smaller amounts, such as for breakfast or drinks from the "fridge of trust", for all our safety, contactles